Terms and Conditions

Introduction

Welcome to Olivia Shop . By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our services. If you do not agree with any part of these Terms, you must not use our website.

Definitions

• “Website” refers to https://oliviadreamshop.com.
• “us” refers to Olivia Shop, located at Zhejiang Province, Yiwu City, Choucheng Street, Xingzhong Community, China.
• “user” refers to any individual accessing or using the website.
• “Content” includes all text, images, forms, and other data available on the website.

Eligibility

By using our website, you represent that you are at least 18 years old or have parental or guardian permission to use the site.

Account Registration

1. To access certain features of our website, you may need to create an account.
2. You are responsible for maintaining the confidentiality of your login credentials.
3. You agree to provide accurate and complete information during the registration process and update it as necessary.

User-Generated Content

You may submit text or images to our website via forms or chat windows. By submitting content, you:

1. Represent that you own or have the necessary rights to the content.
2. Grant us a non-exclusive, worldwide, royalty-free license to use, display, or distribute your content for website operations.
3. Agree that submitted content will not include illegal, harmful, or inappropriate materials.

Products and Services

We offer products and services for purchase. By placing an order, you agree to:

1. Provide accurate and up-to-date information for payment and shipping.
2. Acknowledge that product availability and prices are subject to change without notice.

Payment

Payments must be completed using the methods available on our website. All transactions are secured, and we do not store your payment details.

Shipping and Delivery

1. We ship globally.
2. Shipping times and costs vary by destination. Please review our shipping policy for details.
3. We are not responsible for delays caused by customs or other unforeseen circumstances.

Returns and Refunds

1. If you are not satisfied with your purchase, please review our return policy for guidance on requesting a refund or exchange.
2. Refunds may take up to 14 business days to process.

Privacy Policy

We value your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

Prohibited Activities

You agree not to:

1. Use the website for unlawful purposes.
2. Violate any intellectual property rights.
3. Attempt to access unauthorized areas of the website.
4. Upload harmful content such as malware or viruses.

Intellectual Property

All content on this website is owned by or licensed to Olivia Shop. Unauthorized use of our content is strictly prohibited.

Disclaimer of Warranties

We provide the website and its services “as is” and “as available.” We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

Limitation of Liability

We are not liable for:

1. Any indirect, incidental, or consequential damages arising from your use of the website.
2. Damages exceeding the total amount paid by you for a product or service.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the People’s Republic of China, without regard to its conflict of law principles.

Contact Us

If you have any questions about these Terms, please contact us via our Contact Page.

Termination

We reserve the right to terminate or suspend your access to the website if you violate these Terms.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Olivia Shop regarding your use of the website.